YGS locks, a leading hotel lock manufacturer in China, offers a diverse range of hotel access control systems, including hotel key card entry systems, hotel elevator access control systems, etc. These systems are designed to work in harmony to provide a seamless and secure experience for hotel guests.

This article aims to unlock the secrets of hotel elevators by providing essential information and answering some of the most frequently asked questions about these complex systems. From understanding the basics of how elevators work to learning how to use them safely and efficiently, this guide is the ultimate resource for anyone looking to better understand the ins and outs of hotel elevators.

Introduction of Elevator 

In 1852, E.G. Otis, a staff of Bedstead Manufacturing Company in New York designed a brake system at the request of his boss. He installed a spring for the freight car and a brake lever on the top of the elevator platform, which was connected to the guide rails on either side of the elevator shaft.

The lifting rope was connected to the freight car spring, so the weight of the lifting platform alone was enough to pull the spring and prevent it from contacting the brake lever.

If the rope broke, the tension on the freight car spring would decrease, and the two ends of the brake lever would engage, firmly fixing the platform in place and preventing it from continuing to fall. That’s how the safe elevator was born.

In the 1980s, the drive unit was further improved by using a worm gear to drive a winding drum and balancing weights. In the late 19th century, friction wheel drives were introduced, greatly increasing the elevator’s lifting height.

Nowadays, elevators are widely used in hundreds of thousands of hotels and apartments in the housing market, and most of them are powered by electric motors. Hotel elevators play a crucial role in the daily operations of any hotel, serving as a means of transportation for guests and employees from one floor to another. They offer convenience, comfort, and accessibility, and have become an indispensable aspect of modern hotel infrastructure.

And they have various types, commonly seen are vertical transportation “birdcage elevators” and platform transportation “canyon elevators”. Learning more about hotel elevators can help to ensure the safety of your guests and employees and help your hotel customer service at a higher level. Kindly keep reading.

Basics of Elevator Design and How Does It Work

Choosing the Right Elevator for Your Hotel!

There are various hotel elevator types, each with its unique advantages and features. By understanding the different types of hotel elevators and their advantages, hotels can make an informed decision when selecting the best elevator solution for their needs. Here are some of the most common types of them:

Hydraulic Elevators

Hydraulic elevators use hydraulic fluid to lift and lower the cab. They are relatively quiet and smooth-running, making them ideal for hotels where a more refined experience is desired. They are also relatively cost-effective, making them a good option for hotels with tighter budgets.

Traction Elevators

Traction elevators use cables and gears to lift and lower the cab. They are faster and more efficient than hydraulic elevators, making them ideal for hotels with high traffic and many floors. They are also more versatile, as they can be designed to handle heavier loads and travel longer distances.

Machine Room-Less Elevators

Machine room-less elevators eliminate the need for a machine room, allowing for more flexible and cost-effective installation. They are ideal for hotels with limited space or where a more compact design is desired.

Glass Elevators

Glass elevators provide a unique and modern aesthetic, making them a popular choice for hotels looking to create a distinctive and exceptional guest experience. They are also a great way to provide stunning views of the surrounding area.

Inclined Elevators

Inclined elevators, also known as inclined platforms, are ideal for hotels with limited space, as they take up less floor space than traditional elevators. They are also easy to install and can be designed to accommodate mobility devices, making them an accessible option for guests with disabilities.

Exploring Different Types and Functions of Elevators in Hotel

Hotel Passenger Elevator 

Hotel passenger elevator is the most common type of hotel elevator and is designed for transporting guests from one floor to another. They typically have a sleek design and are equipped with safety features to ensure the comfort and security of hotel guests.

As technology develops, many hotel managers will install hotel elevator access control systems in modern customer elevators, which can effectively prevent unauthorized entry and enhance hotel security.

Hotel Freight Elevator

This type of elevator is designed to transport larger items such as furniture, laundry, or equipment throughout the hotel. They are typically larger and have higher weight capacities compared to passenger elevators. But it travels slower than hotel passenger elevators.

Hotel Service Elevator

Sometimes, hotel service elevators and freight elevators are easy to confuse. Because many people think they both use for transport goods. But actually, hotel service elevator is designed specifically for the hotel staff t transport suppliers, equipment, and waste between different floors of the hotel. With service elevator, hotel staff can move around and transport goods without interrupting guests.

Furthermore, service elevators are typically larger and more utilitarian in design compared to passenger elevators.

Hotel Food Elevator 

Hotel food elevator is designed to transport food and drinks from the hotel kitchen to different floors or dining areas of the hotel. They are typically smaller in size and have features such as temperature control to ensure that food remains fresh and safe for consumption.

Hotel Fireman Elevator

Normally, the configuration and safety factor requirements of fireman elevators will be higher than ordinary elevators. This type of elevator is used by firefighters during emergencies to access different floors of the hotel. These elevators are typically equipped with additional safety features such as fire-resistant materials, and may only be accessible to authorized personnel.

Hotel Parking Elevator 

Hotel parking elevator is designed to transport vehicles between different levels of a parking structure attached to the hotel. They typically have a higher weight capacity compared to passenger elevators and may be equipped with safety features such as car safety locks.

Implemented Safety Measures in Hotels

For hotels, regularly inspecting and maintaining their hotel elevators is vital, but not without implementing safety measures in hotel elevators. For example, without proper safety measures, when facing an elevator outage, the passengers trapped inside the elevator will not be able to communicate with the outside world, finally resulting in serious injury or even causing elevator death.

To mitigate these risks, hotels must implement safety measures such as emergency brakes, alarm systems, intercom systems, emergency lighting, emergency exits, etc. 

  • Emergency Brakes: Hotel elevators are equipped with emergency elevator brakes that can stop the elevator in the event of an emergency. These elevator control buttons can be activated by the elevator control system or by passengers in case of an emergency.

  • Alarms: Elevators are equipped with alarms that can be activated in case of an emergency. The alarm will alert hotel staff and first responders to the location of the emergency.

  • Intercom Systems: Many elevators are equipped with intercom systems that allow passengers to communicate directly with the hotel front desk or security personnel. This provides an additional layer of safety and security for passengers.

  • Emergency Lighting: Elevators are equipped with emergency lighting that can turn on in case of a power failure or other emergency. This helps to ensure that passengers can safely exit the elevator in the event of a power failure.

  • Emergency Exits: Elevators are designed with emergency exits that allow passengers to evacuate the elevator in the event of an emergency. These exits are typically located at the top and bottom of the elevator shaft and are equipped with ladders or other means of escape.

Master the Safe Escape Skills of Hotel Elevators

Do not panic: Staying calm in an emergency is crucial. Panicking can cause you to make poor decisions and put yourself and others at risk.

Press the emergency alarm button: Elevators are equipped with emergency alarms that will alert the elevator operator or building staff to the emergency situation.

Quickly press the buttons for each floor: If the elevator suddenly drops, the first thing to do is to quickly press the buttons for each floor. When the emergency power starts, the elevator can stop falling immediately.

Use the proper posture: In case of sudden elevator drop, lean against the wall, grip handrail or support neck, keep knees bent, and toes on the ground with heels lifted to reduce impact force.

Use the elevator elevator call buttons: Elevator may also have an emergency calling button that allows passengers to ask the building staff or emergency services for help directly.

Do not try to force the doors open: Attempting to force the elevator doors open can be dangerous and may cause injury.

Wait for elevator rescue: Hotel staff or emergency personnel will respond to the emergency situation and provide instructions on how to safely exit the elevator.

Use the emergency escape hatch: In some elevators, there may be an emergency escape hatch on the ceiling that you can use to exit the elevator if necessary. However, this should only be used as a last resort and with caution.

Maintenance and Upkeep Tips for Your Hotel Elevators

Regular elevator repair and maintenance are crucial for ensuring that elevators are functioning safely and effectively. But we should note that elevator installation and maintenance is a highly specialized field, and it’s recommended to work with an experienced elevator technician or contractor to ensure proper installation and safety compliance. Specifically, maintenance procedures are as follows:


Regular inspections of elevators and making an elevator inspection report, which can ensure that all components are functioning properly and can identify any potential elevator malfunction. Inspections typically include a review of the elevator’s mechanical and electrical systems, doors, emergency brakes, and alarms.

Cleaning and Sanitation

Elevators are often subjected to heavy use and can become dirty and contaminated over time. Regular cleaning and sanitation of elevators are important to maintain a clean and hygienic environment for passengers.

Testing and Calibration

Elevators are tested and calibrated regularly to ensure that they are functioning properly and meeting safety standards. This may include testing of the elevator’s speed, braking system, and emergency alarms.

Maintenance of Electrical Systems

The electrical systems of elevators require regular maintenance to ensure that they are functioning properly. This may include checking and replacing fuses, checking wiring, and testing the backup power system.


Elevators require regular lubrication to ensure smooth operation and reduce wear and tear on moving parts. This may include lubricating gears, bearings, and other components.

Updating Software and Hardware

Elevators may require software and hardware updates to ensure that they are functioning at the highest level of efficiency and safety.

Frequently Asked Questions


Question 1. How does an elevator work?

An elevator is a vertical transportation system that uses a cab, or car, to move people between floors in a building. Elevators are powered by electric motors and typically use counterweights, cables, and pulleys to move up and down.


Question 2. What are the safety features of hotel elevators?

Hotel elevators are equipped with a variety of safety features, including rules for hotel elevators, emergency brakes, alarms, intercoms, and backup power systems. Elevators are also subject to regular inspections and maintenance to ensure that they are functioning safely.


Question 3. What should I do in case of an elevator emergency?

In case of an elevator emergency, it is important to remain calm and follow the instructions provided by the elevator’s intercom system or emergency instructions posted inside the elevator. If possible, press the elevator call button to alert building personnel.


Question 4. What is the maximum weight limit for hotel elevators?

Typically, hotel elevators adhere to a weight limit ranging from 3,000 to 4,000 pounds. Of course, The maximum weight limit for hotel elevators is typically determined by the manufacturer and can vary depending on the size and type of elevator. It is important to follow the weight limit guidelines posted inside the elevator to ensure safe operation. 


Question 5. How often are hotel elevators inspected and maintained?

Hotel elevators are typically inspected and maintained on a regular basis, typically on a monthly or yearly schedule. Regular maintenance is crucial for ensuring the safety and reliability of elevators.


Question 6. Can disabled people take the hotel elevators?

Of course, many modern hotel elevators are equipped with accessibility features, including wheelchair ramps and buttons that allow access for people with disabilities. Building personnel can typically provide additional assistance to ensure that people with disabilities are able to use elevators safely and effectively.


Question 7. How about the elevator speed requirements?

The speed of elevators in hotels is different base on their function and the building floor number. For most hotels with three to five floors, the elevator uptime is about 100-200 fpm (feet per minute). In addition, the entire time of waiting for hotel passenger elevators usually is no more than 30 to 40 seconds. 

Final Thought: What are the Latest Innovations in Hotel Elevator Technology?

The latest innovations in elevator technology in the hotel industry are changing the guest experience and improving elevator efficiency. The latest innovations in elevator modernization include elevator destination technology, contactless controls, smart elevators, biometric security, and eco-friendly features.

As technology continues to evolve, we can expect to see even more cutting-edge solutions that push the boundaries of what is possible in hotel elevator lobby design and operation. Ultimately, these technological advancements are helping to make hotels more efficient, secure, and enjoyable for travelers worldwide.

Elevator controllers change your lifestyle

The hotel elevator control system is the key technology that determined the future of the hotel elevator. With the controller, hotel elevators become more intelligent and secure, which has transformed the way guests navigate hotels.

Here, we also give you a brief introduction to the elevator controller installation process. (Take YGS brand for example)

  • Firstly, you need to prepare the following tools.
  • Ensure all components ordered and materials/ tools required are available. By checking in advance, you can find damaged or missing components and rectify them in time, which effectively saves installation time and reduces errors.
  • Identify location(s) for contactless readers. Readers should be installed in an obvious location at an ergonomic height near the access door or elevator being controlled.
  • Install strain relief. Strain reliefs are provided in the hardware bag to secure the wires leading into the enclosure and to help prevent the possibility of wire tampering.
  • Installation wiring & wiring procedures. This may involve wiring the controller to the elevator motor, power supply, card reader, and other components. Please see the following pictures for details:

1) Mounting the card reader:

2) Other wire connection:

  • Power supply connection. Dependent on country’s electrical power requirements, choose the suitable plug when placing order and connect it to 220VAC power supply.
  • Test the controller to ensure it is functioning properly. This should be done with an elevator technician present to ensure safety and proper operation.


Download the elevator controller operation detail.


Understanding the different types of elevators in hotels, the elevator safety measures in place, and the maintenance procedures are essential for ensuring that they operate smoothly and effectively. By familiarizing oneself with the essential information about hotel elevators, such as the answers to frequently asked questions, and following safety guidelines, one can help ensure a positive experience for all users.

In conclusion, understanding the importance of hotel elevators is not just about ensuring their functionality, but also about promoting safety and convenience for all users. By taking the time to familiarize oneself with the essential information about elevators in hotels, one can help ensure a smooth and enjoyable stay at any hotel.

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